Last updated: 23 October 2026
1. About these terms
These terms of use ("Terms") apply to your use of the website at www.ai-assistant.io and any related pages we run (together, the "Website").
The Website is run by AI Assistant Ltd ("AI Assistant", "we", "us", "our"), a company registered in England and Wales under company number 12580647, whose registered office is at Search House, Charnham Lane, Hungerford, Berkshire, RG17 0EY.
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
You can contact us at [email protected] or on +44 (0)1488 757447.
2. Other terms that apply
· Privacy. Our Website Privacy Notice explains how we use personal data collected through the Website, including cookies.
· Our services. These Terms cover the Website only. Our AI conversation and messaging services for automotive dealers, including Iris, reports and dashboards, are provided under a separate written agreement with each customer or partner. If there is a conflict, that agreement takes priority over these Terms.
3. Changes to these Terms and to the Website
We may update these Terms from time to time. The updated version will be posted on this page with a new "last updated" date. Please check this page whenever you use the Website. The Terms in force when you use the Website apply to that use.
We may update, change, suspend or withdraw all or part of the Website at any time. The Website is provided free of charge and we do not guarantee that it, or any content on it, will always be available or uninterrupted.
4. Who the Website is for
The Website is intended for businesses, in particular automotive dealers, partners and resellers, and for people interested in our services. It is not intended for children.
5. Using the Website
You must not:
· use the Website in any way that breaks any law or regulation, or for any fraudulent or harmful purpose;
· try to gain unauthorised accessto the Website, the server it is hosted on, or any server, computer or database connected to it;
· attack the Website through a denial-of-service attack or otherwise, or introduce viruses, malware or other harmful material;
· use automated tools (such asbots or scrapers) to copy or extract content from the Website in bulk, except for normal search engine indexing;
· use the Website's content to train, test or develop AI models or datasets without our written permission;
· submit content through our forms that is unlawful, abusive, harassing, defamatory or obscene, or that you do not have the right to share; or
· pretend to be someone else, or misrepresent your connection with any person or organisation.
We may block access to the Website if we reasonably believe you have broken these Terms. We may report breaches of computer misuse laws to the relevant authorities.
6. Intellectual property
We, or our licensors, own all intellectual property rights in the Website and its content, including text, graphics, logos, images, videos, software and the way it is presented. These works areprotected by copyright and other laws around the world.
You may view the Website, and print or download extracts for your own reference or for internal use within your organisation (for example, to share a case study with colleagues), as long as you:
· do not change the content;
· keep any copyright and other notices; and
· acknowledge AI Assistant as the source.
Beyond this, you must not sell or license the Website's content, republish it on another website, or present it as your own, without our written permission.
"AI Assistant", "Iris"and our logos are trade marks of AI Assistant Ltd. Other names and logos shown on the Website belong to their owners and are used with permission or for identification only. Nothing in these Terms gives you any right to use our trade marks.
7. Information on the Website
7.1 General information only
The content on the Website is general information about AI Assistant and our services. It is not advice and you should not rely on it as such. Before making any business decision, please talk to us about your specific needs. Any service you buy from us will be described in your contract.
7.2 Accuracy
We try to keep the Website accurate and up to date, but we do not promise that the content is complete, accurate or current. Product descriptions, examples, case studies and figures are for illustration and may not reflect the results every customer will see.
8. Links
The Website may link to websites and resources run by other people, such as partners or news sites. These links are for information only. We have no control over those websites and are not responsible for their content, availability or privacy practices. A link does not mean we endorse the linked website.
You may link to our home page, as long as you do so fairly and lawfully and do not suggest any association with, or endorsement by, us that does not exist. We may withdraw this permission at anytime.
9. Security of the Website
We take reasonable steps to keep the Website secure, but we do not guarantee that it will be free from bugs or viruses. You are responsible for protecting your own devices and using up-to-date security software.
If you believe you have found a security vulnerability in the Website or our services, please report it to [email protected]. Please do not test, exploit or disclose it publicly without our agreement.
10. Our liability
10.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law.
10.2 The Website is provided free of charge and "as is". To the extent the law allows, we exclude all conditions, warranties and other terms that might otherwise be implied into these Terms.
10.3 Subject to clause 10.1, we will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any:
· loss of profits, sales, business or revenue;
· business interruption;
· loss of anticipated savings;
· loss of business opportunity, goodwill or reputation;
· loss or corruption of data; or
· indirect or consequential loss,
arising from or in connection with your use of, or inability to use, the Website, or your reliance on any of its content.
10.4 Subject to clause 10.1, our total liability to you in connection with the Website is limited to £100.
10.5 Our liability in connection with any services we provide to you is set out in your contract with us, not in these Terms.
10.6 If you are using the Website as a consumer, nothing in these Terms affects your legal rights.
11. Information you send us
If you send us information through the Website (for example, through our contact forms), you confirm that it is accurate and that you are entitled to share it. Please do not send us confidential information through the Website unless we have agreed confidentiality terms with you. We will use personal data in line with our Website Privacy Notice.
12. General
· If any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply.
· If we do not enforce any of ourrights under these Terms straight away, we can still enforce them later.
· These Terms are between you and us. No other person has any right to enforce them.
13. Governing law and jurisdiction
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising from or connected with them or your use of the Website, are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
14. Contact us
AI Assistant Ltd, Search House, Charnham Lane, Hungerford, Berkshire, RG17 0EY
Email: [email protected]
Phone: +44 (0)1488 757447
